Why Mail Box Express?

If you’re thinking about using a new courier company or you need a courier service to deal with some extra work, the most important aspect is whether you can trust them to deliver your business needs. Here’s 10 great reasons to choose us:

  • Unlike many couriers, we never hold you to a contract of any kind. In fact, we rely on being only as good as our last delivery – so you can be sure you can rely on us.
  • Whatever your delivery needs, whenever, there will always be a driver available so you can meet your customers’ expectations.
  • Our same day delivery rate is 100%. That means 100% reliability for you.
  • Since established, we have never, ever lost a same day parcel. That’s because we treat your goods as our own.
  • If your package is not properly packed, we will pack it free of charge.
  • Choose Mail Box Express and we guarantee your invoicing will be simple, clear and transparent.
  • We do not employ a sales team but instead receive all our new business based upon referral and recommendation.
  • We have an enviable record of 99.99% customer retention. Those who have left have always come back to us too!
  • Any issues or problems will be resolved on the same day and in the very rare instance of late arrivals you would get double your money back.
  • We see ourselves as an extension of your business and as such, always act with the utmost professionalism.

There are many reason to join one of the fastest and most reputable top class courier services in the UK, if you don’t believe us put us to the test today! As you can see from the above bullet points we are not like any other courier in the industry as we provide honestefficient, effective, reliable and safe delivery solutions.

TESTIMONIALS

As solicitors we need a courier we can trust and Mail Box Express fit the bill. They’re reliable and bring a flexible approach to solving our delivery problems as well as working with us to keep the cost down.

Paul Beales , Head of Business Support, Shulmans LLP

I can’t speak highly enough about the service provided by Mail Box Express. Mail Box Express’s Managing Director took the time to understand our business and our needs. Then, not only did he provide a solution suited to our exact needs at the time, but more impressively, he continues to periodically review our requirements and tailors new solutions as necessary. I would definitely recommend anyone to test drive the services available from Mail Box Express and I’m sure they’ll be quickly impressed with their value for money service, reliability and total professionalism.

Graeme Hodgson , Events Director, Jane Tomlinson’s ‘Run For All’

With turnaround times in the print Industry being constantly reduced I need to have a national same day and overnight courier that I can absolutely rely on. Mail Box Express have been that very company for the past four years. I have no hesitation in recommending Mail Box Express to any company who are looking to use a thoroughly professional and competitively priced national courier company.

John Egan, Account Manager, Anorak

I have recently moved jobs and, having previously used Mail Box Express, decided to use them as our courier at Spice Limited. I’m extremely pleased with their services and most recently had to call them out of office hours to collect two very important documents for a same day delivery on a weekend. The collection was made on time and the Mail Box customer service was spot on. They even called to ensure that everything had been carried out to our satisfaction – it had 100%! I would highly recommend them for a more personal touch to your courier needs, as opposed to the larger companies, who do not offer such a hands-on service.

Claire Dean, PA to David Owens & Oliver Lightowlers, CEO & Group Finance Director Spice Limited

The E-Billing is great. It allows us to receive invoices quickly and for us to cross reference with our courier booking forms before sending to Finance. This ensures that Finance have all the correct information as soon as they receive it which is great for business efficiency.

The Online Tracking is indispensable too. Clients regularly ask for proof of delivery and this really helps us to meet their needs.

Mail Box Express also suggested an idea to us which had the potential to save our business around £30,000 a year. Mail Box Express also saved us money when we rebranded by collecting, free of charge, all our old stationery from our UK offices and taking it to a central location for distribution to various charitable organisations and schools.

Top 25 Global Legal practice

When we really needed the addition of extra vans and drivers – a cost that would have made the additional business opportunities prohibitive – Mail Box Express took away these problems and presented us with a great solution. It enabled us to have our daily deliveries with an uninterrupted service, with effective online planning and execution of on-time delivery. We couldn’t be more pleased with the effectiveness and flexibility of the Mail Box Express service and very happy their staff will go the extra mile knowing they represent both their own company and our growing reputation.

Clive Brook, Volvo Dealer

Many thanks to the Birmingham team for the fantastic service – particularly with showing extreme commitment in ensuring we meet our deadlines.

D Williams, Finance Director, Slap & Tickle Ltd

Mail Box Express is an extension of our team. We call on them to fill gaps whenever we’re short-staffed to do jobs like the banking.

We trust Mail Box Express with our most valuable documents and we can track and trace the package on route.

For 24 hour reliability, you cannot get better.

Philip Drazen, Head of Business Law, Lupton Fawcett

We’ve been using Mail Box Express as our sole courier firm for the past 2 years and have found them to be totally professional. Our Facilities Team say they have found Mail Box Express to be polite, flexible, efficient, always go the extra mile to help and we are very happy to continue using them as our courier service.

Susan Fitzsimons, Office Manager, Hempsons

Mail Box Express have been the most reliable and professional courier company I’ve come across. Keep up the good work!

Calvin Hargreaves, Assistant Supervisor, USDAW

I called Mail box Express at 5.20pm on a Friday evening with a BIG problem! We needed to get some large format graphics couriered to a venue for an awards dinner the following evening and our previous supplier had just let us down. One call to Mail Box Express and the problem was solved. At 6.33pm the very same evening, the graphics had been collected from our printers in Leeds and delivered to the venue in Bradford. All this for a fantastic price, despite being a last minute request that other suppliers may well have chosen to take advantage of. Brilliant!! I can’t thank or praise Mail Box Express enough!

Rob Woodhead, Project It Event Production

Just a short note to thank you for all your hard effort and commitment (at ridiculous hours), which over the past week has been very much appreciated

Sharon, Corporate Finance, Ernst & Young

I felt I should write to you to compliment your organisation and staff in the service you provide to Walker Morris. The attention given to each delivery by yourselves is by far greater than that generally provided in the industry.

Richard Gozzard, Office Services Manager, Walker Morris Solicitors

On behalf of all of us at British Fuels I would like to thank you and Mail Box Express for the excellent service and professional way you helped us get our tend to Birmingham. It was very much appreciated by all concerned and we will have no hesitation in using your services again.

D.C., Port Chief Executive, British Fuels Ltd

Many Thanks for the excellent job yesterday. Your speedy service made sure that we got an exclusive story for our paper.

Janet Kasumovic, Group Administration Controller, Sport Newspaper Ltd

Whenever anyone asks me to recommend a courier I always give them your details. As I presume you do if anyone asks do you know a good reliable printer. As you know I have used your services for the best part of 20 years and although our volume is not fantastic, you still treat us with the efficiency and courtesy that I’m sure you do with much bigger users

Simon Baurley, Director, Smallprint

Mail Box Express always deliver a great service from start to finish.

Liz Walker, Office Manager, FARRELL & CLARK LLP, ARCHITECTS

In the passed two years I have found Mail Box Express friendly , reliable from the moment that I ring to arrange a collection until it reaches it’s destination. The drivers are always smart and helpful and will even ring back when something is delivered that is urgent.

Janice Rutter, Management Assistant, DSV Air & Sea (UK) Ltd

We have used Mailbox for at least 10 years now and the working relationship we have with MBE is an excellent one. Always there when needed , reliable, superb at keeping us informed of any difficulties , polite and a joy to work with. I could never see us using anyone else. I recommend MBE to anyone out there who is looking for a reliable courier company.

Andy Ibbotson, Internal Services Assistant Manager, Cobbetts LLP

Mail Box Express has been our sole courier for several years. Despite being approached by other couriers with all kinds of special offers we have continued to use MBE. They are reliable and will always help in advising the best and most efficient way of delivering items. I would have no hesitation in recommending them to anyone.

Derek Mosby, Robin Simon LLP

Latest Confirmed Traffic Information

M1 J23 northbound exit | Northbound | Congestion
Location : The M1 northbound exit slip at junction J23 . Reason : Congestion. Status : Currently Active. Return To Normal : Normal traffic conditions are expected between 17:00 and 17:15 on 28 May 2020. Delay : There are currently delays of 10 minutes against expected traffic.
M6 J18 southbound access | Southbound | Broken down vehicle
Location : The M6 southbound entry slip at junction J18 . Lane Closures : The hard shoulder and lane 1 are closed. Reason : Broken down vehicle. Status : Currently Active. Time To Clear : The event is expected to clear between 17:30 and 17:45 on 28 May 2020. Return To Normal : Normal traffic conditions are expected between 17:30 and 17:45 on 28 May 2020. Lanes Closed : There is one of two lanes closed.
A168 southbound access from A167 | Southbound | Broken down vehicle
Location : The A168 southbound entry slip from the A167 . Reason : Broken down vehicle. Status : Currently Active. Time To Clear : The event is expected to clear between 17:45 and 18:00 on 28 May 2020. Return To Normal : Normal traffic conditions are expected between 17:45 and 18:00 on 28 May 2020. Lanes Closed : There are lane closures.
M18 southbound between J7 and J6 | Southbound | Vehicle Recovery
Location : The M18 southbound between junctions J7 and J6 . Lane Closures : The hard shoulder and lane 1 are closed. Reason : Vehicle tyre change. Status : Currently Active. Time To Clear : The event is expected to clear between 17:15 and 17:30 on 28 May 2020. Return To Normal : Normal traffic conditions are expected between 17:15 and 17:30 on 28 May 2020. Lanes Closed : There is one of three lanes closed.
M56 westbound between J15 and A494 | Westbound | Accident
Location : The M56 westbound between junction J15 and the A494 Chester. Reason : Road traffic collision. Status : Currently Active. Time To Clear : The event is expected to clear between 20:15 and 20:30 on 28 May 2020. Return To Normal : Normal traffic conditions are expected between 20:15 and 20:30 on 28 May 2020. Lanes Closed : All lanes are closed.
A282 northbound Dartford Crossing | Anti-Clockwise | Congestion
Location : The M25 anticlockwise between junctions J1A and J31 . Reason : Congestion. Status : Currently Active. Return To Normal : Normal traffic conditions are expected between 17:00 and 17:15 on 28 May 2020. Delay : There are currently delays of 10 minutes against expected traffic.
A282 northbound Dartford Crossing | Anti-Clockwise | Accident
Location : The M25 anticlockwise between junctions J1A and J31 . Lane Closures : Lanes 3 and 4 are closed. Reason : Road traffic collision. Status : Currently Active. Time To Clear : The event is expected to clear between 18:00 and 18:15 on 28 May 2020. Return To Normal : Normal traffic conditions are expected between 18:00 and 18:15 on 28 May 2020. Lanes Closed : There are two of four lanes closed.

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