Mailbox Express Secure Courier

Our Services

Mailbox Express’s services are all about fitting seamlessly into our clients’ operations, whether that means providing a highly-technical specialist service or just getting their packages somewhere as quickly as possible. We’re experts in super-fast, same-day, next-day, international, medical, legal and aviation delivery.

We believe in keeping things transparent, so you’ll be able to track your consignment online and proof of delivery signatures are instantly available via email, SMS or telephone. On top of that, if we encounter any issues that could affect your delivery, such as heavy traffic, we’ll keep you informed.

Our drivers represent you, so they’re always well-presented in a shirt and tie with ID on hand. They’re always fast, they’re always reliable and they’re always accountable.

  • International

    International shipping doesn’t have to be slow and complicated, but you need a specialist courier with the right knowledge to make everything run smoothly. Mailbox Express gives you options and takes the hassle out of delivering overseas by taking care of the admin.

    We offer express delivery on a pre-noon service to major European and American cities and a same-day courier service to European destinations including Paris, Brussels, Dublin and Amsterdam.

    If your international delivery needs an extra layer of security, we can also provide a fully accompanied courier service from your door to your destination.

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  • Same-Day

    When tomorrow isn’t fast enough, we’ll get your delivery where it needs to be today.

    Mailbox Express has a 100% same-day delivery rate, and in 25 years we’ve never lost a package. There are a couple of reasons for that: first and foremost is the fact we don’t consolidate goods from different customers. You’ll get a dedicated driver for your delivery.

    Second: we’ll send the right vehicle for your package, whether it’s a scooter, a motorbike, a van or a Transit.

    On top of that we’ll fit our service to your needs, whether that’s delivering before or after a specific time or catering to special requirements like document sign-offs.

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  • Next-Day

    We’re proud of our 99.99% next-day delivery rate. If your package needs to get somewhere overnight, we’ll make it happen. We’ll collect your consignment at whatever time suits you, and we won’t make life difficult with early collection cut-offs.

    Our standard next-day timed delivery service levels are:

    • Before 7am (certain cities only)
    • Before 9am
    • Before 10.30am
    • Before Noon
    • Next Day (Before 5pm)
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  • Super-Fast

    For extremely urgent deliveries nothing will get it there faster than a bike, and Mailbox Express has the largest fleet of motorbikes outside of London.

    Using a bike can shave up to a third off other vehicles’ delivery times and our riders have hundreds of thousands of hours experience between them.

    Book now to get your keys, passports, letters, legal and general documents, parcels, medical samples, replacement parts, blood and more delivered in the fastest legally-possible time.

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  • Chain of custody

    When you need the highest possible level of security for your shipment, Mailbox Express’s Chain of Custody service offers a cast iron guarantee that your goods have been kept safe. We offer a direct drive service with no changes of driver or depot stops, and you’ll receive a chain of custody manifest that details every link in the chain.

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  • IT Parts Courier and Swap-out Service

    Mailbox Express can save you time and resources on a range of IT call-outs. Rather than paying a highly-trained engineer who’s over-qualified for your job, call for one of our tech couriers.

    Mailbox Express’s tech courier service will help you increase customer satisfaction, reduce costs and travel time, maximise inventory investment and reduce costly product returns.

    Services include:

    • Computer or parts swap-outs, including printer and software upgrades.
    • Parts storage for engineers to call to site.
    • Central, secure storage and consolidation service for returns.
    • Meeting manufacturer warranty commitments.
    • Cost-effective service provision for multi-channel retailers and multi-vendors.
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  • Exhibition Stand Couriering And Assembler

    Let Mailbox Express take care of your exhibition logistics while you take care of your business. We can deliver and assemble your exhibition stand, remove it at the end of the event and store it until next time you need it.

    We cover all of continental Europe and can take care of your needs on an ongoing or ad-hoc basis.

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  • Banking and Cheque Collection

    Keep your staff where you need them most and let Mailbox Express take care of bank runs with our secure and fully insured banking and cheque collection service.

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  • Internal Mail Solutions

    Communications are the lifeblood of any organisation, so you need your internal mail taking care of by a delivery service that’s reliable, accountable and secure. Mailbox Express will fit in seamlessly with your organisation to get your internal mail where it needs to be.

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  • Passport and Visa Collection

    If you need a passport or visa in a hurry (or if you’re a foreign national in need of a visa) then the only third parties allowed by the UK Passport Authority to collect it for you are the Royal Mail or approved couriers. Mailbox Express can take the stress out of collection for you and deliver it right into your hands.

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Mailbox branded van and push bike outside Mailbox building


As solicitors we need a courier we can trust and Mailbox Express fits the bill. They’re reliable and bring a flexible approach to solving our delivery problems as well as working with us to keep the cost down.

Paul Beales
Head of Business Support, Shulmans LLP

I can’t speak highly enough about the service provided by Mailbox Express. Mailbox Express’s managing director took the time to understand our business and our needs. Then, not only did he provide a solution suited to our exact needs at the time but, even more impressively, he continues to periodically review our requirements and tailors new solutions as necessary. I would definitely recommend anyone to test drive the services available from Mailbox Express and I’m sure they’ll be quickly impressed with their value for money service, reliability and total professionalism.

Graeme Hodgson
Events Director, Jane Tomlinson's 'Run For All'

With turnaround times in the print Industry being constantly reduced I need to have a national same-day and overnight courier that I can absolutely rely on. Mailbox Express has been that company for the past four years. I have no hesitation in recommending Mailbox Express to any company which is looking to use a thoroughly professional and competitively-priced national courier company.

John Egan
Account Manager, Anorak

I would highly recommend Mailbox Express for a more personal touch to your courier needs.

Claire Dean
PA to David Owens & Oliver Lightowlers, CEO & Group Finance Director of Spice Limited

Mailbox Express is an extension of our team. We call on them to fill gaps whenever we’re short-staffed to do jobs like the banking run. We trust Mailbox Express with our most valuable documents and we can track and trace the package en route. For 24-hour reliability, you cannot get better.

Philip Drazen
Head of Business Law, Lupton Fawcett

We’ve been using Mailbox Express as our sole courier firm for the past ten years and have found them to be totally professional. Our facilities team have found Mailbox Express to be polite, flexible, efficient, and they always go the extra mile to help.

Susan Fitzsimons
Office Manager, Hempsons

Mailbox Express has been the most reliable and professional courier company I’ve come across.

Calvin Hargreaves
Assistant Supervisor, USDAW

I called Mailbox Express at 5.20pm on a Friday with a big problem. We needed to get some large-format graphics couriered to a venue for an awards dinner the following evening and our previous supplier had just let us down. One call to MBE and the problem was solved. By 6.33pm the graphics had been collected and delivered to the venue in Bradford. All this for a fantastic price, despite being a last-minute request that other suppliers may well have chosen to take advantage of. Brilliant. I can’t praise Mailbox Express enough!

Rob Woodhead
Project It Event Production

Whenever anyone asks me to recommend a courier I always give them Mailbox Express’s details. I have used MBE’s services for the best part of 20 years and although our volume is not huge, they still treat us with the efficiency and courtesy that I’m sure they do with much bigger clients.

Simon Baurley
Director, Smallprint

Mailbox Express always delivers a great service from start to finish.

Liz Walker
Office Manager, Farrell & Clark LLP, Architects

In the past two years I’ve found Mailbox Express friendly and reliable from the moment that I ring to arrange a collection until it reaches its destination. The drivers are always smart and helpful and will even ring back when they complete an urgent delivery.

Janice Rutter
Management Assistant, DSV Air & Sea (UK) Ltd

I use Mailbox Express on a regular basis, and having used other Courier services in the past I’d like to stress that Mailbox Express are very efficient and give a fantastic service. I choose to use Mailbox Express as they are very loyal and maintain a high level of service. They’ve delivered every single one of our packages on time and we’ve never had any issues. The staff are very professional and offer a friendly service, whether it is the office staff or the driver.

Hayley Lanata
Human Resources, Contour Housing Group Limited

Thanks to the Mailbox Express team, who put themselves out to collect and deliver our documents during the night on November 21st. The staff in our office ended up working much later into the night than any of us expected and as a result had to call the drivers to pick up deliveries to Nottingham and Glasgow in the early hours. Despite this they were both very understanding and turned up very promptly after our call.

Andrea Smith
Bid Coordinator at WYG Engineering Ltd