Courier Tip #1

Not all tracking is created equal, so think about how important it is to you. If you’re shipping primarily low-value items, the answer might legitimately be ‘not very’ and you can forget about this point. If, however, you’re shipping high-consequence items like the medical and legal consignments we deal with, or high-value commercial goods, you need to know that while all couriers offer tracking, it can have very different levels of reliability.

The problem is that many high-volume couriers such as the big UK operators have black holes in their chain. Your item goes into a huge parcel hub where it’s scanned in but never scanned out. It might still get delivered, but give you a banging headache for a day or two while you don’t know where it is. There’s a chance it’s been nicked. More likely it’s just misplaced, never to be seen again.

Again, the overall cost saving of going with a cheaper courier might make this risk worthwhile, but for high-consequence or high-value goods it’s probably not. You want peace of mind, and so do the people you’re shipping to.

If you need a bit of advice on who’s better and who’s crap at this, get in touch and we’ll be happy to have a non obligation chat.

#businessintelligence #procurement #bestadvice

Testimonials

As solicitors we need a courier we can trust and Mailbox Express fits the bill. They’re reliable and bring a flexible approach to solving our delivery problems as well as working with us to keep the cost down.

Paul Beales

Head of Business Support, Shulmans LLP

I can’t speak highly enough about the service provided by Mailbox Express. Mailbox Express’s managing director took the time to understand our business and our needs. Then, not only did he provide a solution suited to our exact needs at the time but, even more impressively, he continues to periodically review our requirements and tailors new solutions as necessary. I would definitely recommend anyone to test drive the services available from Mailbox Express and I’m sure they’ll be quickly impressed with their value for money service, reliability and total professionalism.

Graeme Hodgson

Events Director, Jane Tomlinson's 'Run For All'

With turnaround times in the print Industry being constantly reduced I need to have a national same-day and overnight courier that I can absolutely rely on. Mailbox Express has been that company for the past four years. I have no hesitation in recommending Mailbox Express to any company which is looking to use a thoroughly professional and competitively-priced national courier company.

John Egan

Account Manager, Anorak

I would highly recommend Mailbox Express for a more personal touch to your courier needs.

Claire Dean

PA to David Owens & Oliver Lightowlers, CEO & Group Finance Director of Spice Limited

Mailbox Express is an extension of our team. We call on them to fill gaps whenever we’re short-staffed to do jobs like the banking run. We trust Mailbox Express with our most valuable documents and we can track and trace the package en route. For 24-hour reliability, you cannot get better.

Philip Drazen

Head of Business Law, Lupton Fawcett

We’ve been using Mailbox Express as our sole courier firm for the past ten years and have found them to be totally professional. Our facilities team have found Mailbox Express to be polite, flexible, efficient, and they always go the extra mile to help.

Susan Fitzsimons

Office Manager, Hempsons

Mailbox Express has been the most reliable and professional courier company I’ve come across.

Calvin Hargreaves

Assistant Supervisor, USDAW

I called Mailbox Express at 5.20pm on a Friday with a big problem. We needed to get some large-format graphics couriered to a venue for an awards dinner the following evening and our previous supplier had just let us down. One call to MBE and the problem was solved. By 6.33pm the graphics had been collected and delivered to the venue in Bradford. All this for a fantastic price, despite being a last-minute request that other suppliers may well have chosen to take advantage of. Brilliant. I can’t praise Mailbox Express enough!

Rob Woodhead

Project It Event Production

Whenever anyone asks me to recommend a courier I always give them Mailbox Express’s details. I have used MBE’s services for the best part of 20 years and although our volume is not huge, they still treat us with the efficiency and courtesy that I’m sure they do with much bigger clients.

Simon Baurley

Director, Smallprint

Mailbox Express always delivers a great service from start to finish.

Liz Walker

Office Manager, Farrell & Clark LLP, Architects

In the past two years I’ve found Mailbox Express friendly and reliable from the moment that I ring to arrange a collection until it reaches its destination. The drivers are always smart and helpful and will even ring back when they complete an urgent delivery.

Janice Rutter

Management Assistant, DSV Air & Sea (UK) Ltd

I use Mailbox Express on a regular basis, and having used other Courier services in the past I’d like to stress that Mailbox Express are very efficient and give a fantastic service. I choose to use Mailbox Express as they are very loyal and maintain a high level of service. They’ve delivered every single one of our packages on time and we’ve never had any issues. The staff are very professional and offer a friendly service, whether it is the office staff or the driver.

Hayley Lanata

Human Resources, Contour Housing Group Limited

Thanks to the Mailbox Express team, who put themselves out to collect and deliver our documents during the night on November 21st. The staff in our office ended up working much later into the night than any of us expected and as a result had to call the drivers to pick up deliveries to Nottingham and Glasgow in the early hours. Despite this they were both very understanding and turned up very promptly after our call.

Andrea Smith

Bid Coordinator at WYG Engineering Ltd

Courier Tip #1

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Testimonials